Telephony

TeleVantage by Artisoft. is the flexible feature-rich, software-based phone system that is never out of date. It combines the power of your desktop computer with the most advanced communications technology available today. It is a future-proof, built on an open-systems architecture making it the flexible phone system that grows with your business.

More and more businesses are turning to TeleVantage, a new convergence of telecommunications and computer technology to reduce their costs and increase there employee productivity. It is revolutionizing the market for phone systems by providing a suite of telephony software applications - soft switch, voicemail, auto attendant, ACD - that run on standard computer hardware and offer numerous advantages over proprietary PBXs.

Because TeleVantage is software-based, it delivers a more flexible, intelligent, & compatible feature set than proprietary PBXs. Running over a LAN, its easy-to-use Windows-based interface lets users manage calls and messages through their desktop TeleVantage also eliminates the need for costly service calls by allowing administrators to maintain the system themselves through an intuitive graphical interface.

By supporting open system standards, TeleVantage eliminates the need for proprietary hardware and offers a better long-term investment. Customers can upgrade their hardware infrastructure, adopt new configurations like Voice-over-IP (VoIP), and integrate with other business applications and also receive new features through a simple and seamless software upgrade.

With TeleVantage, you can: Screen and answer calls by priority. Easily handle multiple incoming calls. Access voicemail in any order. Conference multiple callers effortlessly. Treat calls from VIPs differently. Return and forward calls with a point and click.

To see how IT Resources can benefit your business click here>>>

Different configurations

There are three different configurations of TeleVantage Turn-Key Server:

The first is is small 4U rack mount Pentium4 that has three ISA slots and three PCI slots. This is the "4U Standard" and will accommodate virtually all configurations of Dialogic cards and are used as a standard in systems ranging from the Small Office Edition 4x8 to a Dual T1 x 48.

 

The second configuration is a large 4U rack mount extended Pentium4 server. This is he 4U Extended" and can accommodate up to nineteen Dialogic Cards (whatever mix of ISA and PCI is appropriate for your configuration). These large systems almost always ship with SCSI RAID and are used for configurations from Dual T1 x 48 to 10x T1 (240 lines) x 1200 users.

 

The third and final configuration can be a server of your choice (with our approval) from a Dell Power Edge to a custom built Intel-Spec server (these are priced as a "kit price" plus the server plus a small build and burn-in fee). An example of the third configuration would be 2500.00 for a Dell Power Edge Plus a DIY Kit plus 500 for the B&B labor. See your sales rep for pricing details.

All Turn Key Servers are shipped complete with the server, manuals, software licenses, install guides, music on hold cable, whatever panels are appropriate, and a complete set of cables and connectors. All you need to supply is a network cable, network connection, and whatever analog phones you feel are best suited to your application (Ghz? Desk Type? Headsets?). We can help with phone suggestions when we better know your intended usage...

BT Business Voice Services

Compete more effectively with the backing of one of the most respected names in global telecommunications. BT offers some of the most competitive business rates for local, national and international calls. Calls to mobiles are cheaper too. Here are just a few reasons why it makes sense to get your business calls from BT.

• 24 x 7 Customer Care through our Freephone Corporate Helpdesk - 1800 924 924
• No Minimum call charge - Customers only pay for the time they are connected.
• 15% less expensive than Eircom (32 county local call rate)
• Local Engineers - If issues do arise - help is close at hand
• Single bill now available we can take over line rental also.
• Detailed billing on hard or soft copy
• No minimum contract
• No changes need to be made onsite - all done at the local telephone exchange.

To see how IT Resources can benefit your business click here>>>