Dublin: Tel: 01 8135500
Estuary House
Swords Business Park
Swords
Co Dublin
Email: info@bytek.ie
South East: Tel: 051 426200
Unit 28, Woodbine Business Park
New Ross, Co Wexford
Co. Wexford
Fax: 051 420436
Email: info@bytek.ie
Remote Managed
Services
Today
businesses depend very much on the reliability of an
uninterrupted information flow from their client file and IT information
network. Many businesses would come to a standstill
within a few minutes
of their IT system going down. While our field
engineers are the very best in the business, it still
may take them some time to arrive at your place of
business. More and more companies require immediate
IT assistance and now access to dial-in Remotely
Managed Support is proving to be a very effective
delivery channel.
Bytek-IT Resources offer both a Basic and Premium service
but whichever option you choose, you have
access to our team of highly skilled and experienced
engineers. Today many clients utilise this service
to keep their IT Systems running like clockwork with
delivery function including: checking Windows
updates, daily anti-virus definitions, daily backups,
weekly Windows monitoring, weekly event log,
weekly check of hard disc capacity, monthly checking
of quarantined email and monthly predictive
hardware analysis.
Remote Manages Services Contracts are typically used
in conjunction with a Level 2 or
Level 3 SLA,
providing customers with a very comprehensive backup
and support solution.