Remote Managed Services

Today businesses depend very much on the reliability of an uninterrupted information flow from their client file and IT information network. Many businesses would come to a standstill within a few minutes of their IT system going down. While our field engineers are the very best in the business, it still may take them some time to arrive at your place of business. More and more companies require immediate IT assistance and now access to dial-in Remotely Managed Support is proving to be a very effective delivery channel.
 

Bytek-IT Resources offer both a Basic and Premium service but whichever option you choose, you have access to our team of highly skilled and experienced engineers. Today many clients utilise this service to keep their IT Systems running like clockwork with delivery function including: checking Windows updates, daily anti-virus definitions, daily backups, weekly Windows monitoring, weekly event log, weekly check of hard disc capacity, monthly checking of quarantined email and monthly predictive hardware analysis.

Remote Manages Services Contracts are typically used in conjunction with a Level 2 or Level 3 SLA, providing customers with a very comprehensive backup and support solution.

To see how IT Resources can benefit your business click here>>>